FAQ

We offer a minimum of 75 pieces, which can be divided into either three styles or three colours - but not both.

Samples: 3-5 working days

Bulk orders: 3-4 weeks from artwork approval

Note: both exclude shipping times

We offer the following customisation methods on the pre-made stock:

• Screen printing - both standard & 3d puff
• Embroidery - standard & 3D
• Direct to garment (DTG)
• Direct to film (DTF)
• Patches - woven, embroidered & rubber

Additionally we offer a variety of finishing options, such as:

• Branded labels - printed, or woven
• Swing tickets
• Branded packaging
• EAN / SKU barcoding

If you're unsure on limitations, or are looking for recommendations our team will happily guide you through the process.

As there's quite a few variables that affect bulk production pricing, we ask that you head to our bulk order form and fill out your requirements. Once submitted, we will raise a personalised quote for you within 2 working hours.

All samples are shipped plain and unbranded. We do not print or customise samples under the scope of this service.

Absolutely! Although, you're on the wrong website if that's what you're looking for - this site is just for our pre-made styles.

Head over to our custom manufacturing page to check out what we offer, MOQs, process and more.

Yes, you can split sizes across the MOQ however you require - we do not limit the number of sizes.

Depending on the options you choose throughout the process, your products will arrive as follows:

No bagging chosen: If you've not selected folding / bagging then your items will arrive neatly folded in boxes.

Normal bagging: your items will come bagged in clear polythene packaging (with a warning label on the back) and size stickers.

Branded bagging: your items will arrive in zip locked frosted bags with your branding on the front and a size sticker.

Depending on the volume of your order, it may be dispatched in individual boxes, or palletised.

As we're strictly a B2B service, all of the prices you see on our site are exclusive of value added tax (VAT) which is billable at the standard 20% rate.

If you're ordering outside of the EU, VAT will not be applied to your order but you may be liable for import taxes.

Absolutely! Every item in our catalogue is sourced from suppliers who have undergone at least one independent ethical audit by reputable organisations like Sedex, WRAP, amfori, or ISO and is valid for at least 2 calender years from the point we place the order.

Yes. Once the bulk order is placed, our artwork department will submit visual proofs to you for review within 2 working days. Here you can request changes, or sign off prior to commencing the bulk manufacturing.

All items go through multiple inspection stages during production, following AQL standards, to minimise the risk of faulty products reaching you or your clients.

Unfortunately, we do not have a showroom, but you're welcome to arrange collection from our Head Office. This also gives you the opportunity to meet our team and discuss your project in person.

Our HQ address is:
1 Fore St Ave, City of London, London EC2Y 9DT

Simply select the collection option at checkout, and we'll email you once your order is ready for pickup.

You'll receive a dispatch notification email once your order has left our warehouse. This email will include tracking information with the courier.